Having been to several stores that cater for disabilities, I would have to say Aidacare was a definite standout. Their range of products for different needs was amazing and in particular, the staff member Susie, was extremely friendly and helpful. Nothing was a bother and she went out of her way to assist. She knew the product (in this case a roller walker which can also be used as a wheelchair if necessary) and made sure I knew how to use it properly…. to walk with it, to fold it up, to be pushed in it, and to place it in the car. Thank you so much for your caring, friendly and professional manner.

 

I can't speak highly enough of the service I received when I entered the head office on 15 August 2022. I've never purchased anything off them before and the staff were more than happy to assist in repairing a shower commode that was bought from another supplier. I ended up purchasing an air mattress for my son and I couldn't be more happy with it. A big shout out to Marissa, Serena, Janene, Melanie and Anthony for taking time to help me out. These people know how to look after customers. Thank you very much.

 

Just want to say a big thank you to Mark and the lovely staff at Aidacare Coopers Plains for their amazing service. My friend who is over here on holiday had her fold-up mobility scooter suddenly stop working. Fearing the worst we rang Aidacare, who willingly said they would look at it for us. Luckily it was just a fuse that had blown. This was replaced and the scooter returned quicker than expected. Nothing was too much trouble!!!! Thank you and keep up your great customer service. It is very much appreciated.