Aidacare and the Support at Home Program
From 1 November 2025, the Australian Government’s new Support at Home Program will replace the existing Home Care Packages and Short-Term Restorative Care programs. This reform introduces a simplified model where a single registered provider manages each participant’s care, including the delivery of Assistive Technology (AT) and Home Modifications (HM). Aidacare is proud to partner with providers and prescribers nationwide to deliver high-quality, compliant solutions under this new program.
Aidacare is one of Australia’s leading providers of Assistive Technology and Home Modifications, with over 90 showroom locations across the country and a national network of accredited installers. Our experienced team supports prescribers, providers, and participants through every step of the process — from product trials and quoting to supply, installation, and post-delivery support.
We understand the requirements of the new AT-HM scheme under the Support at Home Program, including the importance of accurate, timely quotes and compliant documentation. Aidacare’s dedicated Funding Support team can quickly prepare detailed quotes for all funding tiers — low, medium, and high — covering the full range of assistive technology products and home modification services available under the government’s AT-HM list.
AT Equipment Trials
Our network includes a dedicated team of mobile equipment specialists who can facilitate in-home equipment trials, ensuring the right solutions are identified before prescription and funding approval. For those preferring hands-on demonstrations, our 90+ Aidacare showrooms nationwide offer opportunities for participants, therapists, and providers to view and trial equipment in person.
HCPP - Bespoke Ordering Portals
Aidacare also offers a proven digital infrastructure to support the Support at Home supply chain. We have a long history of developing bespoke online ordering portals for our Home Care Provider partners, designed to streamline quoting, ordering, and approval processes. These systems enhance efficiency, transparency, and traceability for both providers and prescribing therapists.
Home Modification Services
Aidacare is a highly experienced provider of Home Modification services, assisting people to continue to live safely and independently in their own homes. These modifications may include introducing assistive technology products into the home environment or making structural changes to the home.
Our installers work closely with healthcare professionals and private clients to achieve outstanding results. At Aidacare, we are able to arrange expert installation of everything you may need to ensure that the home is safe, secure, and mobility-friendly.
Whether you’re a Support at Home provider, prescriber, or care manager, Aidacare makes it easy to access the products and services your clients need. Our goal is to simplify the delivery of Assistive Technology and Home Modifications so that older Australians can continue living safely and independently in their own homes.
