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AidaCare NDIS Contracts: Tailored Solutions for National Disability Insurance Scheme Participants

The National Disability Insurance Scheme (NDIS) is a government initiative designed to support Australians with a permanent disability.

The NDIS is a new way of providing disability support that takes a lifetime approach focusing on client choice and control.

Aidacare has been a registered provider under the scheme since it’s trial rollout in 2013 - working with the client, their families and NDIS case managers to achieve fantastic outcomes for all.

Aidacare service our NDIS participants through:

  • Complex Rehab Specialists – Our experts in Assistive Technology can work with you and your therapist to help select the most suitable Assistive Technology. Read more about our Complex Rehab Specialists
  • Showrooms – Allows NDIS participants to compare options in a comfortable environment with the support of our highly trained showroom staff. View our showrooms.
  • Customer Service – Toll-free 1300 133 120 number, providing you with immediate advice or linking you with our Equipment Specialists in the field.
  • Equipment Trials – Our Rehab Equipment Specialists will bring equipment to your home and attend the trial to demonstrate the equipment and provide friendly advice.
  • Rental – Comprehensive range of rental equipment that is available for short-term rehabilitation needs, or to help with spreading the cost. View our Online Rental Range to book a rental or download our brochure.
  • Home Modifications – Aidacare is a highly experienced provider of home modification services assisting people to continue living safely and independently in their own home. These modifications may include introducing assistive technology products into the home environment or making structural changes to the home.

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NDIS related FAQ's

  • Am I eligible for the NDIS?

    A. You are eligible for the National Disability Insurance Scheme (NDIS) if you:
       • are under 65 years of age, and
       • are an Australian citizen or resident or permanent visa holder, and
       • meet the disability or early intervention requirements.

    If you aged 65 years and over you may not be eligible for the NDIS. In most cases, you will receive support through the Commonwealth aged care system.

    For further information, refer to the NDIS for people aged 65 years and over fact sheet.

  • Where can I get help in determining my eligibility for the NDIS?
  • I’m eligible for the NDIS, where to next?

    A. Local Area Coordinators can help you start this journey. Find out more about becoming NDIS ready by clicking on NDIS Ready

    Local Area Coordination will be delivered by Partner Organisations in the Community. Partners and the NDIA will work closely to build and improve the way the Scheme is delivered to make sure it works for people with disability in the best possible way.

    The Partners in the Community Program enables the Scheme to be implemented at a local community level. The NDIA is looking to partner with suitably experienced and qualified organisations, with strong local knowledge and understanding of the needs of people with disability or developmental delay, to deliver Local Area Coordination under the Program.

    The NDIA will establish these partnerships to build on existing relationships, voluntary and community action enabling people with disability to gain the benefits of community membership. These benefits include maintaining or gaining employment and participating in everyday activities and community life in natural settings.

    Local Area Coordination will work with both individuals and the community in areas in your state and territory.

    Visit your state or territory page to find out more about Local Area Coordination in your area:
       • NDIS in the ACT
       • NDIS in NSW
       • NDIS in the NT
       • NDIS in Queensland
       • NDIS in SA
       • NDIS in Tasmania
       • NDIS in Victoria
       • NDIS in WA

  • What do Local Area Coordinators do?

    A. Local Area Coordinators have three key roles:
       1. They will link you to the NDIS
       2. Link you to information and support in the community, and
       3. Work with their local community to make sure it is more welcoming and inclusive for people with disability.

  • Is there any flexibility in how I can use the supports in my plan?

    A. Within your core budget, money may be allocated against daily activities, community participation, transport, etc. However – you can use the money across the core support category as you see fit.

    It is important to remember that all funds in your core support budget are fully flexible. You can choose how best to spend your core support funding so that you can get the services you need when you need them to achieve your goals.

    Please check whether these bookings have been extended to your new plan review date. If your service booking needs updating please contact your provider for assistance or create a new service booking for the extended plan period.

  • What if I don’t have enough funding?

    A. The Agency funding for your current plan was based on Reasonable and Necessary decision making. The additional funding should cover the additional months of service provision. If your circumstances have changed which means that your plan may need to be reviewed, please talk to your Local Area Coordinator, support coordinator or alternatively complete a Change of Circumstances form which is available from www.ndis.gov.au.

  • What if I need repairs or maintenance to my equipment?

    A. At the moment, there is sufficient flexibility for repairs and maintenance to be completed and be drawn from your total budget. If the repair is a significant cost, you may need to request an earlier plan review if your budget is insufficient to meet this need.

  • What if I want to use the additional budget value just for personal care and not community access or visa versa?

    A. At the moment there is sufficient flexibility in the budgets to allow you to use the total value in the core supports for both community access and personal care. You can discuss with your service provider how you might like to manage these funds.